A Message to Our Community

Dear Residents of East Tennessee,

We are excited to announce that the transaction by Health Management Associates to acquire or lease all of Mercy Health Partners’ hospitals is complete. And, we are honored to have been named the hospital CEOs for the newly named Tennova Healthcare.

The new name of the health system has great significance.

The first part of “Tennova” connotes Mercy’s roots in Tennessee. The second part of the name – “nova” – is formed from the Latin word “novare”, meaning “to make new”. It is also the foundation of the English word innovation, which will be the hallmark of Tennova’s approach to healthcare delivery and is one of the six pillars upon which all Health Management hospitals are built. The new name supports Health Management’s desire to grow the Mercy system into the future, build upon its longstanding mission, and succeed as the leading provider of healthcare in the region.

Together, these words combined to form Tennova and carry a promise of delivering the latest in healthcare for residents in East Tennessee. It’s a promise of new technologies to advance the art and science of medicine, new state-of-the-art equipment for use by skilled physicians, new and expanded services, and innovative new ways to deliver healthcare to this region.

While each hospital leadership team consists of both new and familiar faces, we all consider it a privilege to build Tennova Healthcare with an organization like Health Management which has an excellent track record of being committed long-term to the communities in which we serve. Since the first hospital Health Management acquired in Paintsville, Kentucky – which is still a partner – the company has a rich history of joining a community and remaining a good corporate citizen for a long time.

Tennova Healthcare brings together talented individuals, with a focus on quality care and patient satisfaction. Through this transition in name and ownership, our goal is to marry the strengths of each facility into one great healthcare system in East Tennessee. We are committed to making this transition a smooth one for all of Tennova’s Associates, physicians, volunteers, and you – our patients and neighbors.

In our recent discussions with Health Management Associates, CEO Gary Newsome said it best when he shared that “the spirit and quality of people are what make a hospital great.” He also went on to say that he believes each of the Tennova Healthcare Associates exhibit that spirit and quality and we are in total agreement.

New opportunities abound and we look forward to implementing some of our ideas for physician recruitment, for facility improvements and for new technology throughout Tennova. We’ll share the news of those advances with you soon.

As we move into this new beginning, we will strive to join the strengths of the past with the innovative ideas of the future to ensure that our commitment to delivering quality patient care will remain the focus of everything we do. Keep in mind that this transition process is a journey and we each need your help to make it a success. We welcome your thoughts and look forward to receiving suggestions on how to make Tennova Healthcare the preferred provider in East Tennessee.

In closing, we know you have a choice in healthcare. At all Tennova facilities and through each Associate and physician, we are committed to providing you excellent care. We are focused on building upon the 80 year history, culture, heritage and mission of the Mercy family of hospitals and the important role of caring they play in East Tennessee.

We personally look forward to meeting you and seeing you in the community. Please don’t hesitate to share your thoughts, passions and ideas with us and others here as we build the future of Tennova Healthcare together.

Best regards,

Jeff Ashin
CEO, Physicians Regional Medical Center
(formerly Mercy Medical Center St. Mary’s)
Knoxville, TN

Rob Followell
CEO, North Knoxville Medical Center
(formerly Mercy Medical Center North)
Powell, TN

Lance Jones
CEO, Turkey Creek Medical Center
(formerly Mercy Medical Center West)
Knoxville, TN

David Bunch
CEO, Jefferson Memorial Hospital
(formerly St. Mary’s Jefferson Memorial Hospital)
Jefferson City, TN

Patti Ketterman
CEO, Newport Medical Center
(formerly Baptist Hospital of Cocke County)
Newport, TN

Jim Heitzenrater
CEO, LaFollette Medical Center
(formerly St. Mary’s Medical Center of Campbell County) LaFollette, TN